Terms of service

ORDER TERMS & CONDITIONS\

Placing Your Order
• We have taken care to describe and show items as accurately as possible. Despite this, there may be variations in colour due to different monitor display settings.
• Please allow for 1-2 inch variance in product measurements.
• To ensure availability of all our products, customers may be limited to a maximum number of items.
• All purchases are final. Once you have paid for your order, you will no longer be able to amend or cancel your order.

Returns & Exchanges
• All sales are final unless wrong or defective goods are received.
• In the event of wrong/defective goods, please contact us at tas@tomabangsaufi.com or 012-875 0899 within 3 days of receiving the goods. Our staff will advise you on the next steps to be taken.
• Items must be returned in unworn, unwashed, and unaltered condition with all tags attached within seven (7) days of receiving the goods.
• Customers may opt for a refund in the form of store credit, or exchange for another item. In the event that the item is of a higher value, the customer will have to top up the balance.
• Kindly allow up to 7 days for your return to be processed. We reserve the right to reject any return/exchange requests failing to meet our requirements.

Shipping/Delivery
• Tracking numbers will be provided by e-mail once parcels have been shipped.
• We are not responsible for lost/damaged parcels. Any claims will have to be made with the postal service provider and we will make reasonable effort to assist in compensation claims (if any).
• Any customs or import duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel.

Liability
• The products displayed on this website are provided without any guarantees, conditions or warranties as to its accuracy.
• Unless expressly stated to the contrary and to the fullest extent permitted by law, Sunshine International Group Sdn Bhd hereby expressly excludes all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity and shall not be liable for any damages whatsoever, including but without limitation to any direct, indirect, special, consequential, punitive or incidental damages, or damages for loss of use, profits, data or other intangibles, damage to goodwill or reputation, or the cost of procurement of substitute goods and services, arising out of or related to the use, inability to use, performance or failures of this website and any materials posted thereon, irrespective of whether such damages were foreseeable or arise in contract, tort, equity, restitution, by statute, at common law or otherwise.